HELD by Jusna, LLC Privacy Policy
Last Updated January 29, 2024
HELD by Jusna, LLC collects and uses personal information in order to provide its products and services. This Privacy Policy describes the information we collect, the purposes for which we use it, the parties with whom we may share it, and your choices with respect to such information. To the extent permitted by applicable law, your use of HELD by Jusna’s products and services constitutes your acknowledgment and/or consent to the practices described in this Policy.
This Privacy Policy is subject to the HELD by Jusna’s Terms of Use (the “Terms”). Capitalized terms that are not defined in the Privacy Policy have the meaning given to them in the Terms.
Throughout this Policy we have provided brief explanations of the provisions (“Simple Terms”). Use of Simple Terms is for convenience and ease of understanding only and shall not have any impact on the interpretation of particular provisions. You should ensure to review the Policy in its entirety.
IN SIMPLE TERMS: This policy tells you what information we collect about you and what we do with it. When you use our website, products or services, you agree that we can collect your information and use it for the purposes we tell you about. It is important that you read this policy and our terms of use.
I. The information that we collect:
HELD by Jusna collects personal information:
a. When you provide it to us (e.g. via an intake form).
This may include your:
name
contact information, such as your email address and phone number
home/office address
age or date of birth
education or experience history
any other information that you provide to us when you complete forms, including on our website, surveys, or otherwise provide us with information
IN SIMPLE TERMS: This is the kind of information we collect directly from you. That means you probably gave it to us when filling out a form.
b. When you use our products or services, or visit our website(s).
This may include your:
order and usage history
transaction information
information created when you communicate using our products or services, including the content of such communications and the time/date of the communications.
information automatically collected when you visit our website(s) using your computer or mobile device, including your IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Site.
IN SIMPLE TERMS: This is the kind of information we collect automatically or otherwise when you visit our website or when you use our products and services.
This may also include information collected via one or more “cookies” when you visit our website(s). Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. We use cookies and similar technologies for purposes such as remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, and analyzing traffic to our website. You may be able to decline our cookies through your browser settings; however, this may interfere with your ability to use our website or certain features in our website.
IN SIMPLE TERMS: We may use something called cookies to make our website work better and allow us to figure out what you’ve looked at on our website, products or services, which we then use to improve what we provide you. You can choose to turn off cookies so that we can't figure out what you like, but it may affect how you use our website.
II. How we use the information we collect:
HELD by Jusna uses the personal information that we collect:
a. To provide our products and services.
For example, we use personal information to:
process orders
perform necessary operations to maintain our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.
communicate with you regarding our products and services
customize our services
IN SIMPLE TERMS: We use your information to provide you with our products and services, such as communicating with you to schedule your appointments.
b. Customer support
HELD by Jusna uses the information we collect to provide customer support, which may include investigating and responding to complaints.
IN SIMPLE TERMS: We use your information to provide you customer support.
c. Marketing
HELD by Jusna may use personal data to market our services and to our users. This includes sending users newsletters and communications about our products, services, features, promotions, updates, and events. We may do so through various methods, including email, text messages, social media, and ads on third party platforms.
IN SIMPLE TERMS: We use your information to communicate with you about our services and products, and to stay connected.
d. Legal proceedings and requirements
We may use personal data to investigate or address claims or disputes relating to use of HELD by Jusna’s services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement.
IN SIMPLE TERMS: We use your information for legal reasons, such as to investigate a dispute or comply with a government request.
III. When we share your information
We may share your information with third parties in connection with providing our products or services. This may include sharing your information with:
vendors and service providers
payment processors and facilitators
cloud storage providers
social media companies, such as Facebook or Instagram, in connection with our use of their platforms to communicate with our users
marketing partners and marketing platform providers, including social media advertising services, advertising networks, third-party data providers, and other service providers to reach or better understand our users and measure advertising effectiveness
Google Analytics or a similar service to help us analyze how users use our website
consultants, lawyers, accountants, and other professional service providers
IN SIMPLE TERMS: We may share your information with the following types of other companies, including companies that help us provide services to you, and social media and marketing companies to better reach you.
HELD by Jusna may also share your information if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or government request, or where the disclosure is otherwise appropriate due to safety or similar concerns. HELD by Jusna may also share your information with others in connection with, or during negotiations of, any merger, sale of HELD by Jusna assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another HELD by Jusna.
IN SIMPLE TERMS: We will also share your information if the law requires, where we need to for safety or similar concerns, and if we sell or merge our business with another.
IV. Additional information
a. Opt-out from communications
As explained above, we may use your e-mail address or other personal information send you promotional materials. You can opt-out of receiving promotional communications by contacting us directly at jusna@heldbyjusna.com.
IN SIMPLE TERMS: If you don’t want us to contact you with advertising or promotional materials, let us know.
b. Data retention
We retain information as long as it is reasonably necessary to provide our products and services, and for other purposes including to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, or enforce our Terms or other agreements.
IN SIMPLE TERMS: We hold onto your information as long as we need to in order to provide our products or services, and our other business needs.
c. Visitors from Outside the United States
HELD by Jusna operates in the United States, and any personal information collected pursuant to this Privacy Policy may be accessed from and/or stored by Company, or those acting on Company’s behalf, in the United States. If you use HELD by Jusna products and services from outside the United States, you acknowledge that your personal information may be transferred to or accessed from the United States, and consent to such transfer or access.
IN SIMPLE TERMS: We operate in the U.S., so that means you agree that your information will be in the U.S. and used here.
d. Limitation of Liability
By accessing this Site and/or providing us with Personal Information and other data, you expressly and unconditionally release and hold us harmless from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the use and/or misuse of such information.
IN SIMPLE TERMS: We are not responsible for any harm that could result from the use or misuse of your information.
e. Requests and inquiries
To submit a request relating to your personal information, or other inquiries regarding the information in this Privacy Policy, please contact us by e-mail at jusna@heldbyjusna.com.
IN SIMPLE TERMS: If you have any questions about this policy or how we use your information, please reach out to us.
f. Updates to this Privacy Policy
We may update or make other changes to this Privacy Policy from time to time. We recommend revisiting this page periodically to make sure that you have the most recent information regarding our collection and use of your personal information. To the extent permitted under applicable law, we will understand your use of our website, products or services after an update to this Privacy Policy to reflect your consent to the practices described in this Privacy Policy.
IN SIMPLE TERMS: We may update this policy in the future so it's important that you come back to this page to see updates. If you continue to use our website or services after we make changes to this page, then it means you’re ok with the changes.